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E-COMMERCE
EC site construction

We build EC sites for BtoC and BtoB for the retail and distribution industries.We provide systems tailored to the needs of each company, including full-scratch development of medium- to large-scale EC sites, provision of systems using our own packages, and development of small-scale EC sites with open-source solutions.

Examples of our solutions
  • 01. 
  • Full-scratch development of large-scale EC sites
  • 02. 
  • Implementation of EC-CUBE/EC-ORANGE packages
  • 03. 
  • Support for multiple languages and smartphones

＞＞ EC site construction services

 

CUSTOMER RELATIONSHIP MANAGEMENT
CRM Platform Implementation

We support marketing and sales activities, from the inflow of prospective customers in the retail and distribution industries to data management. We implement a system that centrally manages CRM (customer relationship management), MA (marketing automation), SFA (sales force automation), CMS (content management), and CS (customer support).

Examples of our solutions
  • 01. Implementation of HubSpot system
  • 02. EC and business system integration
  • 03. Migration from Salesforce
HubSpot implementation and development support service
DATA ANALYSIS
Building a data analysis platform

We build data analysis platforms utilizing cloud data technologies. By consolidating data into a unified environment such as a Data Warehouse (DWH) or Data Lake, implementing robust data governance with a focus on security, and leveraging AI for data analysis, we empower businesses to harness their data effectively.

Examples of our solutions
  • 01. Building a data infrastructure using Snowflake
  • 02. Linking with BI and ETL tools
  • 03. Managing data migration and integration

Solution Case Studies

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Enoteca Co., Ltd.

We carried out a large-scale EC site replacement. We streamlined the order-taking process and reduced the number of staff in charge by three.

View Case Study(JP)

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UPTOWN Ltd.

After defining the requirements, we customized EC-CUBE to build the e-commerce site.

View Case Study

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Company that operates the EC site for a certain apparel brand

We provided a system development team with a wide range of knowledge, and worked flexibly with the client's development team to co-create. We enhanced the usability (UI/UX) and system improvements of the EC site.

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AsiaQuest's Perspective on Digital Transformation in Retail and Distribution

Digital transformation (DX) is the key to acquiring a competitive advantage in the retail and distribution industry. By making full use of the latest EC systems, CRM/SFA, data infrastructure, AI/generative AI, and other technologies, it is possible to improve the customer experience, streamline operations, and establish a competitive advantage.
 

Key Benefits of Digital Transformation

  • Improving the customer experience


    Based on customer data, we provide product recommendations and promotions tailored to their needs. Personalization improves customer satisfaction and repeat rates.
  • Supply chain optimization

    Using AI and data analysis, we achieve highly accurate demand forecasting and inventory management. We prevent excess inventory and stockouts, and reduce logistics costs.
  • Data-driven business decisions

    We analyze purchasing history and behavioral data to predict consumer preferences and trends. This enables accurate decision-making based on data.
  • Security and privacy measures

    We implement advanced security measures to prevent the leakage of customer data and purchase information that is vital to the survival of our business. It is essential to ensure a secure trading environment.